ResponseTap Testimonials

Find out what's being said about ResponseTap by some of our clients and key industry figures:

Econsultancy

"A brilliant way of tracking users over their customer lifetime, which should improve service and sales. This solution joins up telesales information and online marketing activity in a simple useable package."

Judge's comments, Econsultancy Innovation Awards 2011 (Winner)

 

Elisa DBI

"The ability to successfully link online spend with offline conversions is marketing intelliegence gold. ResponseTap is a feature rich platform that enables digital marketers to start joining these dots together."


Rob Jackson, UK Managing Director, Elisa DBI

 

TUI Travel Plc

"By using ResponseTap it's easy for brands such as Exodus to see how those customers that call have found us online in the first instance."

Jo Bradbury, Sector Paid Search Manager, TUI Travel Plc

 

Ignition Search

"Our clients love the reports, and so do we. They are slick, concise, clear and complement our existing tools and reporting systems perfectly."

Dan Kavanagh, Account Director, Ignition Search

 

The Search Agency

"One reason we chose to partner with ResponseTap was the ability to integrate their solution with our proprietary search management technology, AdMax. They have provided a great level of service to The Search Agency, and a reliable flow of optimisable data."

Ben Gibson, Managing Director, The Search Agency

 

What Car?

"ResponseTap has given us the ability to see the impact of those marketing channels that are driving customers online to the new car deals section on whatcar.com. Coupled with the call recording functionality this has been invaluable in helping us shape both our promotional activity and the product itself."

Darren Pitt, Marketing Manager, What Car?

 

MessageBase

"ResponseTap is the perfect complement to Google Analytics, allowing us to pinpoint the source of telephone enquiries, identify the key locations from which people are calling and even monitor call quality via the call recording feature."

Sebastien Powell, MessageBase

 

Blueclaw Media Ltd

"The system saves visitor information so it can report on every keyword that generates telephone enquiries. This way you are able to get complete accuracy with your call tracking and drive further improvements to your ROI."

Blueclaw Media Ltd


Jill Zander

“ResponseTap has enabled us to see the number of calls that are being generated online, and vitally, has also helped us to increase this number by showing us where our marketing efforts online are most successful.”

Jerry Zander, Jill Zander


Anicca Digital

We started using the call tracking technology from Response Tap over 2 and half years ago, when the company first started as AdInsight. We use it for both our own website and many of our PPC clients. 

 
The best part of the system is the ability to create a goal in Analytics and import that back into AdWords, so you can determine which keyphrase or ad generated a call. This allows us to do call optimisation at a low cost and helps to determine which keyphrases are working even when users do not complete online forms. 
 
Interestingly, as a avid user ourselves; we find that some of the other features very insightful - this includes missed call alerts and use of static numbers in email or other offline advertising.
 
We would recommend ResponseTap's call tracking system; the technology is great, it is very cost effective compared to some other systems and the team are always really friendly and helpful.

Ann Stanley, Co-Founder & MD, Anicca Digital