Where applicable, calls are charged per minute (for the avoidance of doubt, each call is rounded up to the nearest minute), plus a Call Connection Charge. Peak times are from 8am to 6pm, Monday to Friday and all other times are classed as off peak. These charges are for calls that are generated from within the UK only. Any calls generated from outside the UK may have additional charges associated with them.
| Tracking Number Type | Caller Number Type | Destination Number Type | Cost Per Minute |
|---|---|---|---|
| Geographic (01, 02) | Any Type | Geographic (01, 02) | £0.025 |
| Geographic (UK-wide 03) | Any Type | Geographic (01, 02) | £0.025 |
| Freephone | Any Type | Geographic (01, 02) | £0.050 |
| Geographic (01, 02) | Any Type | Geographic (03) | £0.0275 |
| Geographic (UK-wide 03) | Any Type | Geographic (03) | £0.0275 |
| Freephone | Any Type | Geographic (03) | £0.0525 |
| Geographic (01, 02) | Any Type | Freephone* | £0.020 |
| Geographic (UK-wide 03) | Any Type | Freephone* | £0.020 |
| Freephone | Any Type | Freephone* | £0.045 |
| 084X/087X (5ppm + access charge) ^ | Any Type | Geographic (01, 02, 03) | FREE |
| Geographic (01, 02) | Any Type | SIP Termination | £0.020 |
| Geographic (UK-wide 03) | Any Type | SIP Termination | £0.020 |
| Freephone | Any Type | SIP Termination | £0.045 |
| 084X/087X (5ppm + access charge) ^ | Any Type | SIP Termination | FREE |
* In addition to the rate listed above, calls made to freephone destinations may incur charges from your existing toll-free number provider. ^ A range of alternative 084X and 087X numbers are also available at a rate determined by the cost to the caller in making the call, and the destination number type selected. Options available and associated costs may be provided upon request. These Minute Charges are applicable to all accounts from 1st January 2020. Please refer to your account manager or email support@responsetap.com for the current tariff.