Weve worked with some of the worlds leading brands to provide innovative solutions for their businesses. Read about our success stories below.
For global cruise agency Cruise1st, phone calls are a crucial conversion point, accounting for over 90% of all sales. Learn how the business uses ResponseTap across multiple online and offline channels to optimize campaign spend.
"We use ResponseTap across all our marketing channels whether it's TV, website and press, to direct mail and email. It's fundamental for everything we do"
Find out how a partnership between Digital marketing agencies and ResponseTap works, and discover the benefits for both the agency and their clients here.
"Working with valued partners always enables us to be an asset to our clients." Dan Beardshall on I-COM's partnership with ResponseTap.
DealerOn needed to demonstrate to their clients that they were spending their money on the right channels. They needed to identify not only which calls were coming from Paid and SEO channels, but to track the entire customer journey from first click, through to every interaction and call.
ResponseTap has enabled DealerOn's clients to continually improve campaign performance based on rock-solid call data and insight.
ResponseTap helps Mount Sinai Medical Center generate 1193% more calls from SEO. Founded in 1949, Mount Sinai Medical Center is a 672-bed hospital with an expanding footprint of satellite centers throughout Miami-Dade County. With more than 700 physicians, 3,700 employees and 500 volunteers, it is the largest private independent not-for-profit teaching hospital in South Florida.
ResponseTap helps Mount Sinai Medical Center generate 1193% more calls from SEO.
For outdoor adventure company Go Ape, the phone is invaluable– in terms of quantity and quality – when converting visitors from the website to a booking.
Call Intelligence helps outdoor adventure company Go Ape get complete visibility of customers online and offline journey
Aviva needed to know what part of its online marketing spend was driving customer calls, a task made more difficult due the the complex nature of high value financial products.
Aviva is now able to accurately track and attribute the success of its online marketing campaigns, increasing call volume by 121%.
At Virgin Money there is an in-built commitment to treating every customer as a person, not a number, meaning the experience really matters.
Call Intelligence helps Virgin Money know which activities are most effective in delivering calls, improving cost per call to top quartile efficiency levels.
TUI needed a system that could track online and offline activity which would lead to an improved online marketing strategy and increased ROI. This system would need to be able to track where their customers came from, the path they took to get there and which keywords they used.
Through working with ResponseTap, TUI Group are now able to successfully attribute offline bookings where the customer journey began on the website. This has resulted in an increase in web-generated revenue.