Cookie Policy

Use of cookies by ResponseTap

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

Strictly Necessary Cookies

Host Name Cookie Description Expiry
metrics.responsetap.com JSESSIONID Session cookie, used by sites written in JSP. Used to maintain an anonymous user session by the server. Session
responsetap.com PHPSESSID This is a session cookie which enables our website to store data which has been serialised. It collects information about how you use our website and which pages are most visited. This enables us to make changes and to improve our website. Session
OneTrust __cfduid This domain is owned by OneTrust, a privacy management software which helps organizations achieve compliance with global regulations. 30 Days
OneTrust OptAnonConsent This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the user’s browser, when consent is not given. 1 Year
OneTrust Optanonalertboxclosed It is set after visitors have seen a cookie information notice and, in some cases, only when they actively close the notice down. It enables the website not to show the message more than once to a user. 1 Year
cookielaw.org cookielaw.org
__cfduid
This host is used by OneTrust for hosting the Cookie Consent tool script. It is used to manage cookies on websites. 30 Days
30 Days
www.responsetap.com eupubconsent This cookie is used by the IAB Europe Transparency & Consent Framework to store the user’s consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user’s consent. 2914256 Days
Google Tag Manager _dc_gtm_UA-* This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Without it, other scripts may not function correctly. 0 Days
code.jquery.com _icl_current_language This cookie name is associated with a WordPress multilingual plug-in from WPML. It stores a language value for the website. 1 Day

Performance and Functionality Cookies

Host Name Cookie Description Expiry
static-ssl.responsetap.com __adiCookieCheck This cookie is set by software from ResponseTap. This cookie checks to see whether the visitor’s browser is set to allow other cookies to be set by the software, and is used to remember if you’ve allowed cookies from this site before. Session
responsetap.com adiLP This cookie is set by software from ResponseTap. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking. Session
responsetap.com adiV This cookie is set by software from ResponseTap. This cookie contains an identifier which is used to track a visitor over time. This allows the software to show multiple visits made by a customer from the same device. 1 Year
responsetap.com adiS This cookie is set by software from ResponseTap. It contains an identifier which is used by ResponseTap to help track a visitor’s session while they are on the website. This cookie is set to expire 30 minutes after the visitor leaves the website. Session
responsetap.com adiVi This cookie is set by software from ResponseTap. It contains an identifier which is used to help track a visitor’s path while they are on the website. This cookie is set to expire 30 minutes after the visitor leaves the website. Session
responsetap.com _icl_current_admin_language This cookie remembers the user’s language preferences. 0 Days
responsetap.com _gat_UA-
_ga
_gid
_gat_gtag_xxx
__utma
__utmb
__utmt
__utmz
These are performance cookies set by Google Analytics which we use to collect information about how our visitors use the website. We use this information to compile reports and to improve the website experience. The cookies collect information such as: the number of visitors to the website, where visitors have come from and the pages they visited. Session
2 Years
1 Day
Session
2 Years
30 Minutes
10 Minutes
6 Months
js.driftt.com DFTT_END_USER_PREV_BOOTSTRAPPED This cookie is set by Drift and marks when the site visitor has been created within the Drift system. This allows subsequent page visits to be faster. 2 Years
js.driftt.com driftt_aid This is an anonymous identifier token set by Drift. This allows Drift to remember the information that this site visitor has provided through chat on subsequent site visits. 2 Years
js.driftt.com driftt_sid This is a session identifier token set by Drift. This enables session-specific features, such as popping up a chat prompt only once during a 30 minute session as to prevent a disruptive experience. Session

Targeting and Advertising Cookies

Host Name Cookie Description Expiry
responsetap.com fs_uid This cookie is set by FullStory. When a web visitor visits the website, this cookie is used to track the user across sessions and pages. The same user may visit a site multiple times and may navigate to many pages within a single session. This cookie ensures that all recorded session traffic is associated with one user. 1 Year
responsetap.com fs_session This cookie is set by FullStory. It maintains an authenticated user’s session. Session
responsetap.com fs_csrftoken This cookie is set by FullStory and is used to prevent cross-site request forgery. 30 Days
responsetap.com fs_trusted_device This cookie is set by FullStory and is used to ensure so that users will not have to verify a device on every login attempt. 60 Days
responsetap.com fs_last_activity This cookie is set by FullStory. This cookie is used to record the timestamp of the last action the user took. It is used to assist with session timeouts. Session
responsetap.com _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 Days
linkedin.com Lissc
lidc
lang
This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages. 1 Year
1 Year
Session
slideshare.net __utmt
__utmb
__utma
__utmc
SlideShare is used to provide services for embedding slide presentations into websites. Information collected via cookies on this domain can also be used for targeted advertising purposes. Session
Session
730 Days
Session
scorecardresearch.com UIDR This cookies sets an anonymous unique identifier for market research purposes. 730 Days
youtube.com YSC This cookie is set by YouTube to track views of embedded videos. Session
youtube.com VISITOR_INFO1_LIVE This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. 6 Months
twitter.com personalization_id This cookie is set by Twitter. The cookie allows the visitor to share content from the website on his/her Twitter profile. 730 Days
cdn.syndication.twimg.com lang This domain is owned by Twitter. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. Session
doubleclick.net _drt_ This cookie is set by DoubleClick (which is owned by Google) to help cater advertisements to website visitors. It gathers information about how visitors interact with such ads. 458 Days
doubleclick.net id This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor’s interests and show relevant ads on other sites. 1187 Days
doubleclick.net IDE These cookies are set by DoubleClick and used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. 730 Days
pi.pardot.com visitor_id##### pardot This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. 3650 Days Session
Wistia __distillery This cookie name is set to support video functionality that may be found throughout the website. 1 Year

More information on types of cookies

Strictly Necessary Cookies

These cookies let you move around the website and use essential features like secure areas. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet. We use these Strictly Necessary cookies to:

Remember things like information you’ve entered on forms Identify you as being logged into ResponseTap.com
• Make sure you connect to the right service on our website when we make any changes to the way the website works.

Cookies we have defined as ‘Strictly Necessary’ cookies will not be used to:

• Gather information that could be used to advertise products or services to you.
• Remember your preferences or username beyond your current visit.

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee our website will perform as expected during your visit.

Performance Cookies

These cookies help identify information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is.

We use performance cookies to:

• Provide statistics on how our website is used.
• See how effective our adverts are (we don’t use these cookies to target adverts to you when you visit other websites).
• Help us improve the website by measuring any errors that occur.
• Test different designs of our website.
• Using our site indicates that you accept the use of ‘Performance’ cookies.

Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

Functionality cookies

Functionality cookies are used to provide services or to remember settings to improve your visit. We use Functionality cookies to:

• Remember settings you’ve applied such as layout, text size, preferences and colours.
• Remember if we’ve already asked you if you want to fill in a survey.
• Show you when you’re logged in to the website.

Cookies defined as ‘Functionality’ will not be used to target you with adverts on other websites. Preventing these cookies may mean we can’t offer you some services, and will reduce the support we can offer you. It’s also possible that preventing these cookies will stop us remembering that you didn’t want a specific service. For example, social media sharing cookies apply when you share our content on a social network such as Facebook or Twitter.

Targeting/marketing cookies

ResponseTap has relationships with carefully selected and trusted marketing suppliers. Sometimes you might see ResponseTap advertised on other websites. This is because a cookie has been used to deliver the ad to you. It is important to understand that these cookies are completely anonymous they are only stored on your computer. No information is ever shared with other websites and you have the ability to opt out of targeted marketing directly from these trusted suppliers. Preventing these cookies may stop us from offering you some services. All of these cookies are managed by third parties, and use the third parties’ own tools to prevent these cookies.

Opting-Out

When you first visit the ResponseTap website you will be given the opportunity to opt-out of cookies that are not strictly necessary for the website to function correctly. It is possible that for subsequent visits you will not be asked as the website has remembered your cookie preferences. For further general information about cookies, you may wish to visit http://www.aboutcookies.org/