Intelligent Call Tracking

We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective.

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ResponseTap provides granular data across our marketing channels which enables us to optimize marketing spend, performance and return.

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Being able to track every phone call, attribute spend and optimize accordingly is crucial to our business.

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The visitor touchpoints report is incredibly powerful as it enables us to see how users interact with our site and understand trigger points for phone calls.

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Hear what our clients say

“In a world of artificial intelligence, we rely on the ResponseTap data to inform bidding models and key marketing decisions.”

Richard C

“It is definitely a step up from our previous call tracking provider, specifically with regards to the customer service.”

Faseeh S

“Probably the most intelligent call tracking software on the market.”

Bart B

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Understand where your calls are coming from

Complete your data

Finally you can link phone sales – not just online sales – to your digital marketing activity.

Get better results

Once you understand which channels work best for you, you can spend your budgets more effectively.

Plugs in seamlessly

Integrates with the rest of your martech solutions to give you more insights and greater clarity.

New Feature

From call volumes to call value

Our new Smart Match feature gives you a whole new level of insight. Quickly and easily you can discover which marketing source is driving your highest value phone sales – and optimise accordingly. All with no extra tech support needed whatsoever.

Discover smart match

No more fighting the martech

Call Intelligence plugs into your existing analytics, CRM or bid management platform – seamlessly. No more integration issues holding you back. Instead you’re ready to go with more accurate reporting and actionable insights.

Easy Integrations

Pinpoint what’s making your customers pick up the phone

For Marketers

Call Intelligence for Marketers

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Do you really know which parts of your campaigns drive calls and sales? What about the actual value of every call?

Understand every touchpoint leading up to a call
Reveal the channels, campaigns and keywords that have the biggest influence on phone sales
Spend your marketing budget with more confidence – to maximise ROI

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For Call Centers

Call Intelligence for Call Centers

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What if you could spend less time on every call, but increase the value of every sale?

Predict why a customer has called before they tell you, so you can have better conversations
Provide agents with real-time suggestions based on a customer’s online journey, prior to the call
Understand exactly what drives calls, for more efficient call center resource planning

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