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877-630-8320

more than just online

Improve your marketing ROI by up to 80% with call tracking & web analytics

Linking online journeys to phone calls for each website visitor

Refine your marketing strategy

We Identified that keywords we thought were low-converting actually generated valuable telephone calls and offline sales

Make operational improvement

We identified the need for call operative training & centralising the handling of certain calls

Maximise sales opportunities

We knew calls were valuable to us but didn't realize how many we missed. As a result we increased our call centre team by nearly 25% to better service our customers

  • British Gas
  • TUI Travel
  • iProspect
  • Aviva
  • Mediacom
  • Carat
  • Periscopix
  • Eurocamp
  • Wickes
  • Dyno-Rod
  • British Gas
  • TUI Travel
  • iProspect
  • Aviva
  • Mediacom
  • Carat
  • Periscopix
  • Eurocamp
  • Wickes
  • Dyno-Rod
  • British Gas
  • TUI Travel
  • iProspect
  • Aviva
  • Mediacom
  • Carat
  • Periscopix
  • Eurocamp
  • Wickes
  • Dyno-Rod
  • Due to the sometimes complex nature of our holidays, many customers prefer to call to make the final booking after visiting the website. As soon as that happened we were losing valuable insight about that customer’s journey. The ResponseTap solution has solved this problem and many more. Not only can we see which sources of traffic are generating relevant visitors, it has helped us enhance the websites and services we offer to give our customers a better all-round experience

    Jo Bradbury, Digital Acquisition Manager at TUI Travel PLC

 
877-630-8320
 
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